Transforming Public and Enterprise Business Processes with Cloud AI Data Governance SAP and DevOps for Intelligent Secure and Inclusive Digital Ecosystems

Abstract

Public institutions and enterprises are undergoing rapid digital transformation to improve efficiency, transparency, security, and inclusivity. This paper examines how the integration of Cloud computing, Artificial Intelligence (AI), Data Governance frameworks, SAP enterprise platforms, and DevOps practices can transform public and enterprise business processes to enable intelligent, secure, and inclusive digital ecosystems. Cloud technologies provide scalable and resilient infrastructure, AI enhances decision-making and service automation, and data governance ensures compliance, trust, and ethical data usage. SAP systems enable standardized and interoperable business processes, while DevOps accelerates innovation through continuous delivery and collaboration. By aligning technological capabilities with governance and process reengineering, organizations can deliver citizen-centric and customer-centric services, enhance operational resilience, and support sustainable digital growth across public and private sectors.