VIJAYLAXMI. Human-Computer Interaction Design for Low-Literacy Users: A Framework for Inclusive Public Service Portals in Emerging Economies. International Journal of Technology, Management and Humanities, [S. l.], v. 9, n. 04, p. 293–299, 2023. DOI: 10.21590/ijtmh20230904023. Disponível em: https://ijtmh.com/index.php/ijtmh/article/view/381. Acesso em: 7 aug. 2026.