GOPINATHAN, Vimal Raja. AI-Driven Customer Support Automation: A Hybrid Human–Machine Collaboration Model for Real-Time Service Delivery. International Journal of Technology, Management and Humanities, [S. l.], v. 10, n. 01, p. 67–83, 2024. DOI: 10.21590/. Disponível em: https://ijtmh.com/index.php/ijtmh/article/view/223. Acesso em: 3 apr. 2026.