Misra V. Explainable Generative AI for Enterprise CRM Analytics: Interpretable Machine Learning Models for Customer Trust, Compliance, and Ethical AI Governance. IJTMH [Internet]. 2025 Nov. 12 [cited 2026 Apr. 12];11(04):101-14. Available from: https://ijtmh.com/index.php/ijtmh/article/view/290