SANNIDHANAM, Anjani Haritha; ALLADI, Shivani. Cloud-Based Healthcare CRM Systems for Improved Patient Engagement. International Journal of Technology, Management and Humanities, [S. l.], v. 3, n. 01, p. 32–44, 2017. DOI: 10.21590/ijtmh.3.03.4. Disponível em: https://ijtmh.com/index.php/ijtmh/article/view/354. Acesso em: 23 jun. 2026.